Shipping policy
At Owen-miles, we want the shipping process to be simple and easy to understand. We currently offer free standard shipping on orders delivered within the United States. Below you’ll find the main details about order processing, delivery timeframes, tracking, and possible delays.
Order Processing
Once your order has been successfully placed, please allow 1–3 business days for us to process it before it is shipped.
Order processing may include payment verification, order review, preparing and packing your items, and handing the package over to the shipping carrier.
Orders are processed on business days, Monday through Friday, excluding applicable holidays.
Orders placed by 5:00 PM Mountain Time (MT), Monday–Friday, are generally considered for processing on the same business day. Orders placed after the cutoff time or outside business days will generally be handled on the next business day.
Shipping and Delivery Time
We currently ship orders within the United States.
After your order has been dispatched, standard carrier transit generally takes 2–6 business days.
Based on our current processing and transit estimates, the overall delivery timeframe is approximately 3–9 business days from the date your order is placed.
These timeframes are estimates and are not guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier operations, and other circumstances affecting transportation.
Free Standard Shipping
We currently offer free standard shipping for orders delivered within the United States.
Eligible orders will not be charged a standard shipping fee at checkout. Any applicable charges, if any, will be shown before you complete your purchase.
Lost or Damaged Packages
If your package appears to be lost, arrives damaged, or there is another issue with the shipment, please contact us as soon as possible.
When contacting our support team, please provide your order number and any available shipping or delivery information. This will help us review the situation and determine the appropriate next steps.
Order Tracking
Once your order has been shipped, we will send a shipping confirmation email with tracking information when tracking is available for your shipment.
You can use the tracking details provided in that email to follow the progress of your package through the carrier.
Delivery Delays
We work to have orders shipped and delivered within the estimated timeframes, but occasional delays can happen.
Delivery may take longer due to circumstances outside our control, including carrier delays, severe weather, holidays, transportation issues, or other events affecting the delivery network.
If your order has passed the expected delivery timeframe, please contact us with your order details so we can assist you with checking its status.
Business Days
For order processing and delivery estimates, business days are Monday through Friday, excluding applicable holidays.
Weekends and applicable holidays are not included when calculating the stated processing timeframe.
Shipping Summary
Destination: United States
Shipping Cost: Free
Order Processing: 1–3 business days
Estimated Transit Time: 2–6 business days
Estimated Total Delivery: 3–9 business days
Shipping Method: Standard Shipping
Order Cut-Off: 5:00 PM Mountain Time (MT), Monday–Friday
Contact Us
If you have any questions about your order, shipping, tracking, or delivery, our support team is available to help.
Business name: Owen-miles
Phone: +1 720-798-9737
Email: Support@Owen-miles.com
Live Chat: Available 24/7
Business Hours: 9:00 AM – 6:00 PM, Monday–Friday
Business Address:
1500 N Grant St Ste 2345
Denver, CO 80203
United States